Why didn’t my active bonus convert after I made a wager?

There are two reasons why this would not happen.

  • The wager was not eligible due to the odds requirement
    • Keep in mind that to meet the playthrough on an active bonus the odds to have to be       -200 or greater (moving towards the positive sign. If you are unsure please see “Can I use the bonus money on any wager I want?”)
  • The wager has not yet settled
    • The wager must be settled as a win or a loss before it meets the playthrough requirement. This includes all games on a parlay bet as well. For example, I would not want to place a parlay bet on the Superbowl with an active bonus because the bonus would not convert until the Superbowl was over!
Live Chat Support E-mail support Phone: (855)752-9101

You are welcome to register from any state in the U.S., but must be 21+ years old and physically located in NJ to wager. If you or someone you know has a gambling problem and wants help, call 1-800-Gambler.